F.A.Qs
It would work on an existing install, however you need to install the WordPress Reset Plugin to guarantee the best performance of the theme.
* Please be aware that once you use this plugin, all your current database will be deleted.
To install this plugin, please follow the instructions in http://support.surjithctly.com/solution/categories/6000003889/folders/6000005763/articles/654-how-to-install-the-theme-with-sample-data- >> Install WordPress Reset Plugin section.
Theme Customisation
Our support covers getting setup with the theme, theme related questions and bugs or issues that occur when using the theme. Customization can be any work you need done to the theme that is not covered by the scope of our support. In most cases, this is anything that falls outside of the options the theme offers. While we take custom projects occasionally most of the time we are busy working on new themes. The good news is that you will find plenty of quality developers and designers in the new Envato's website - Envato Studio.
Yes, most plugins should work with our themes, however, we can't guarantee they all will. There are some plugins that conflicts with the code used in the themes, which will make our themes not function properly.
There are thousands of plugins available and we can't test every one with our themes unfortunately. If the plugin has been coded to WordPress' standards it'll work %99 of the time. If not, we're happy to trouble shoot and figure out if it's really the plugin's fault. Just open a support ticket in our Help Desk.
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Having other questions?
How Often Are Themes Updated?
We update our themes any time we discover a bug, to make the theme compatible with the latest WordPress version or there is a new feature that our clients feel should be added.
We are proud to be one of the few author that aim to keep their entire portfolio compatible with the latest WordPress version.
If you've entered the correct purchase data in your theme options panel you should get notification in the WordPress Admin Panel when theme or plugin update is present.
Visit ForumsI Have A Pre Purchase Question, How Do I Get In Touch?
First of all we recommend you to check the Themeforest product detail page. We try to make this page as complete as we can, so you'll find there description, features and live demo preview access.
However, if you still have some questions, you can open a ticket in our Help Desk.
We answer all of your questions pretty fast usually, in a couple of hours up to a day.
Contact Us